A standing hour every week, and hands on the org every month.
Two ways in, depending on where the loop is breaking. Both run the same way and cost the same. Priorities are agreed at the start of each period, so the retainer follows what matters that month rather than a scope written a year ago.
Know your customer,
and market like you do
- 1 live office-hours session per week, 60 minutes
- 4 hours of hands-on implementation per month
- Hours allocated against priorities agreed at the start of each period
- Identity, unified profiles and activation across Data 360 and Marketing Cloud
- Recurring monthly cadence, documented in your org
Quote it, deliver it,
collect it
- 1 live office-hours session per week, 60 minutes
- 4 hours of hands-on implementation per month
- Hours allocated against priorities agreed at the start of each period
- CPQ, Revenue Cloud and custom RevOps tooling work
- Recurring monthly cadence, documented in your org
When four hours isn’t the answer
Some work is bigger than a monthly cadence: a Data 360 implementation, a CPQ rebuild, a migration. We scope those separately as fixed projects, quoted before anything starts, and the retainer keeps running underneath so the day-to-day doesn’t stall.
What a month looks like
Set the priorities
One short call to rank what matters this month and name the trade-offs out loud.
Build the first thing
Hands on your org during the retainer hours. Reviewed live so your team sees the reasoning.
Test it with real people
Whoever has to live with it uses it before we call it finished.
Hand it over
Documented in your org, owner named, and next month’s ranking drafted.